
Experts have applauded Oracle’s attempts to “have it all ways” as it develops its customer relationship management software after buying Siebel. Although Siebel will be the figurehead CRM product in the future, Oracle will also push the CRM components of its E-Business Suite for the construction, manufacturing and professional services sectors, according to analysts briefed during a conference call. Oracle will also continue to support and develop the CRM capabilities in PeopleSoft and JD Edwards application suites.