When people are equipped with the right tools, they can tackle complex business challenges while simultaneously increasing productivity, ultimately contributing to the bottom line. One of the challenges that has emerged in the workplace is that for people to do their jobs, they are required to switch between unstructured personal productivity tools and structured business applications. The reality of working in both unstructured and structured environments applies not only to the data they work with but also to their daily processes and tasks. From a software standpoint, there are a number of options for Microsoft and SAP customers to extend information access to users as well as improve their productivity which are explained in this paper.