http://www.crmnewsfeed.com An aggregation of real-time CRM news Sat, 17 Mar 2007 06:54:55 +0000 http://backend.userland.com/rss092 en Microsoft Dynamics CRM Bolsters Cypress Care's Rapid GrowthPR Newswire (press release), NY - 5 hours ago"The switch to Microsoft Dynamics CRM will expand Cypress Care's Microsoft(R) software platform, providing the unified technology base needed to accelerate ...Microsoft Dynamics CRM Bolsters Cypress Care’s Rapid Growth WebWire (press release)all 8 news articles http://www.crmnewsfeed.com/microsoft-dynamics-crm-bolsters-cypress-cares-rapid-growth-pr-newswire-press-release/ SAP has ratcheted up its campaign to increase its middle market customer base with the rollout of several new applications. At the CeBIT trade fair now taking place in Hannover, Germany, the company introduced an enhanced All-In-One application that offers some 80 micro verticals and is componentized even further for ... http://www.crmnewsfeed.com/sap-outlines-smb-strategy-at-cebit/ CRM Solutions from Sage Software Answer to Varied Business NeedsTMCnet - 17 hours agoCRM Solutions provide companies with a way of increasing productivity and effectiveness while helping them to make the most of each customer relationship. ...CRM Software Selection Does Not Have to Be Daunting Task TMCnetall 2 news articles http://www.crmnewsfeed.com/crm-solutions-from-sage-software-answer-to-varied-business-needs-tmcnet/ Japan's Hitachi Information Systems on Thursday announced a new kind of concert entry system that utilizes a tiny mu-chip smart tag to prevent the forging and scalping of tickets. The mu-chip is a tiny Radio Frequency Identification chip made by Hitachi. Hitachi Information Systems already utilizes the mu-chip for its ... http://www.crmnewsfeed.com/hitachi-rfid-chip-keeps-concertgoers-honest/ Gosport Takes a Geographical View of Customer Care With GGP ...Spatial News (press release), FL - 20 hours agoGosport had been using a conventional Customer Relationship Management (CRM) system. However they needed a solution that would allow their call centre to ... http://www.crmnewsfeed.com/gosport-takes-a-geographical-view-of-customer-care-with-ggp-spatial-news-press-release/ As business intelligence and analytics hit full stride this year, dashboards are becoming ubiquitous. Typically marketing, sales, operations and, increasingly, quality management departments are all creating their own. Each are populated with their own specific metrics of interest and key performance indicators, yet only a few -- in the majority ... http://www.crmnewsfeed.com/dashboard-nation/ CRM Vendor Plexus Seals Markit Strategies DealTMCnet - 23 hours agoCanton, Michigan-based public relations agency, Markit Strategies and PR has announced today it has been named agency of record for CRM vendor Plexus ...Plexus Systems Secures Markit Strategies & PR as Agency of Record ... Emediawire (press release)all 6 news ... http://www.crmnewsfeed.com/crm-vendor-plexus-seals-markit-strategies-deal-tmcnet/ CRM Costs: Contact Center Outsourcing Black Hole Costs NorthCRM Marketplace (press release), PA - 2 hours agoBetter management of outsourcing providers would save North American companies over $300Ma year in improved contact center performance as well as enhancing ... http://www.crmnewsfeed.com/crm-costs-contact-center-outsourcing-black-hole-costs-north-crm-marketplace-press-release/ Astea embeds FieldCentrix service management and mobility solution ...Ferret, Australia - 3 hours agoTogether, with Microsoft Dynamics CRM, this solution brings the breadth and depth of functionality that is mission-critical to service-centric organisations ... http://www.crmnewsfeed.com/astea-embeds-fieldcentrix-service-management-and-mobility-solution-ferret/ CIO WeblogAXA Australia gets a new CRMCIO Weblog, CA - 3 hours agoThe National Mutual Life Association of Australasia Ltd. (AXA Australia) has implemented a new customer relationship management (CRM) application to keep ...AXA Australia replaces CRM Computerworldall 2 news articles http://www.crmnewsfeed.com/axa-australia-gets-a-new-crm-cio-weblog/