Blockbuster Online reportedly is having some serious problems. Some customers have reported that they have not been receiving their movies and that calls to customer service have been “fruitless.” Blockbuster, blaming the problems on technical glitches, appears to be trying to keep the problems under wraps. All in all, this isn’t too surprising. Myriads of companies are rolling out new video services on short timelines, in what seems to be a panic mode, to seize ground and fend off competition in the video wars.



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