February 2007


Tenacious CRM
Destination CRM, NY - 6 hours ago
This issue marks CRM magazine's 10th anniversary. A lot has changed since this magazine first published in March 1997. A look at our cover story for the
Secret of My Success: Peace, Love, and Unity Destination CRM
all 2 news articles

Architectural CRM
Destination CRM, NY - 6 hours ago
CRM today demands that front strategies align with the changing environment, yet also align with the business back strategy.
Customer Relationship Management, Sales Force Automation, Field Forbes
all 2 news articles

CRM Success
Destination CRM, NY - 6 hours ago
Purchasing a CRM system? Here's some bad news: You'll probably fail. It may very well be a disappointment. You could be wasting your money.

The CRM Intersection
Destination CRM, NY - 6 hours ago
For CRM in particular, it is imperative that the solution is not just driven by technology. Since CRM is ultimately about leveraging relationships to

Eight Firms Honored With CRM WizKids Awards
TechNewsWorld, CA - 10 hours ago
As it does every year, Beagle Research has investigated emerging technologies and developments in the CRM space, singling out for accolades a handful of

CRM manager has Banner First Year, Signing up More Than 70
SYS-CON Media, NJ - 16 hours ago
"We ended the year on a significant upswing," said Andy Atkins, founder and managing partner for CRM manager. "We added 17 new clients in just November and
CRM manager has Banner First Year, Signing up More Than 70 Earthtimes.org
AMC Adds CRM Adapter for Salesforce.com TMCnet
all 7 news articles

UPC Broadband Moves Toward Integrated Customer Management with
CRM Today - 9 minutes ago
Replacing its legacy system with Amdocs CRM 6 will allow UPC Broadband to reduce its total cost of ownership, automate the ordering process,

AO Smith Chooses Vertical Solutions, Inc.'s PowerHelp CRM for
dBusinessNews Cincinnati (press release), OH - 23 hours ago
The company chose PowerHelp CRM for Customer Service & Field Service from Vertical Solutions to help it streamline and consolidate its contact center,

e-Zest Solutions to Showcase its CRM competency at CeBIT 2007
SBWire (press release), WI - 14 hours ago
e-Zest will showcase its CRM software capabilities at world's largest IT expo. e-Zest will be represented by its leadership at CeBIT 2007, Germany.
e-Zest Solutions to Showcase its CRM competency at CeBIT 2007 openPR (press release)
all 7 news articles

Amdocs Sells CRM to UPC Broadband
TMCnet - 1 hour ago
CRM vendor Amdocs (News – Alert) has announced that UPC Broadband, operator of the largest cable network in Europe, has selected Amdocs for customer service
UPC Broadband Moves Toward Integrated Customer Management with PR Newswire (press release)
Amdocs to supply CRM-6 to UPC Broadband Globes
all 7 news articles

CRM Vendor AdventNet Upgrades OpManager MSP
TMCnet - 1 hour ago
AdventNet Inc., a vendor of collaboration, CRM & office productivity applications as well as network management software, has announced the upgraded release
AdventNet Releases Major Upgrade to OpManager MSP Edition PR Newswire (press release)
all 4 news articles

Microsoft CRM Migration – Moving from one domain to another
Business Portal 24 (press release), Germany - 4 hours ago
Microsoft Dynamics CRM is becoming the tool of choice for small, medium and even large businesses across USA and even worldwide – and there are strong

CRM Studios, Urban Television Network Corp. Enter Into Strategic
Earthtimes.org - 6 hours ago
27 — CRM Studios today announced it has executed a letter of intent to enter into a strategic agreement with Urban Television Network Corporation to

TEC Joins Forces with BPT Partners Creating the Industry’s Leading
dBusinessNews Atlanta (press release), GA - 7 hours ago
This alliance is aimed at providing superior software selection services to TEC customers considering CRM software purchases or upgrades

CRM Fails to Excite Small Businesses
TechNewsWorld, CA - 15 hours ago
CRM, for instance, still has a low penetration rate in this end of the market despite the number of offerings from such firms as Microsoft (Nasdaq: MSFT)


DM News
CRM manager has Banner First Year, Signing up More Than 70
SYS-CON Media, NJ - Feb 28, 2007
"We ended the year on a significant upswing," said Andy Atkins, founder and managing partner for CRM manager. "We added 17 new clients in just November and
Merill Lynch deploys Salesforce.com weath management and CRM solution The Asian Banker (subscription)
CRM manager has Banner First Year, Signing up More Than 70 Earthtimes.org
all 33 news articles

Cerillion Supplies CRM and Billiing for Croatia's Tele2
TMCnet - 57 minutes ago
Tele2, one of Europe's largest alternative telecoms operators, has gone live in Croatia with a new converged CRM and billing product from Cerillion

InsideSales Improves CRM, Contact Center Suite
TMCnet - 1 hour ago
In early July of 2006 InsideSales.com rolled out JabberDog, a new voice broadcast feature suite for their hosted CRM application. Since then, Dave Elkington

TEC Joins Forces With BPT Partners Creating The CRM Knowledge Center
CRM Today - Mar 2, 2007
This alliance is aimed at providing software selection services to TEC customers considering CRM software purchases or upgrades.
Maximizer Enterprise Rated Strong Performer for Midmarket CRM Market Wire (press release)
all 3 news articles

CRM Support Center from Extraprise, Forrester CRM Looks at
TMCnet - 1 hour ago
Forrester evaluated several midmarket CRM vendors using nearly 500 criteria grouped into three main categories: current offering, strategy and market
CRM B2B Vendor Extraprise Introduces Support Center TMCnet
Extraprise Introduces First Onshore CRM Support Center CRM Directory (press release)
Extraprise Introduces First Onshore CRM Support Center Business Wire (press release)
all 4 news articles

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